- NAB is ideal for borrowers who want the stability of a big four bank, strong in-person support, a wide range of home loan options, and access to bundled banking services.
- Top 3 reasons to choose NAB:
– Trusted major bank with competitive fixed and variable home loans
– Access to multiple offset accounts and loan splitting options
– Excellent digital banking tools alongside full-service branch network - Key drawbacks to consider:
– Package fees apply for most feature-rich loans
– Rates may be higher than online or non-bank lenders
– Stricter approval process compared to flexible lenders
Who Is NAB?
NAB (National Australia Bank) is one of Australia’s big four banks, with a long history of providing retail, business, and investment banking services. As a major lender, NAB offers home loans that combine flexibility, reliability, and the convenience of digital and in-branch service.
Whether you’re a first home buyer, investor, or refinancing, NAB is known for its broad lending options, strong support, and reputable service.
NAB Home Loan Customer Reviews
The home loan product itself is solid, and NAB offered a decent rate. However, the approval process took longer than we expected and we had to chase updates a few times. Once it was finalised though, everything went smoothly.
Angus Fitzgerald
Great experience with NAB overall. The only small issue was needing to follow up a couple of times during the document verification phase. That aside, their staff were helpful and made the whole process feel straightforward.
Sylvia Byrne
We were able to get our home loan approved and settled with NAB in less than three weeks, which was a lifesaver with our settlement deadline. Really appreciate their speed and attention to detail.
Susan Wallace
The NAB mobile app is fantastic for tracking our home loan and managing payments. We also like that we can speak to someone in-branch when needed. It’s a good balance between digital and personal service.
Katherine Ma
I’ve banked with NAB for years, so it made sense to go with them for our home loan—and they didn’t disappoint. The process was seamless, and they offered helpful advice around structuring our repayments and using an offset account.
Eric Smyth
Very happy with NAB’s service. We applied for pre-approval online and got a quick response. When it came time to buy, they made the transition to full approval really easy. Great communication throughout.
Jenny Chan
We had a bit of back-and-forth during the loan approval stage, but once things got moving, NAB handled everything efficiently. The customer support team was helpful and responsive whenever we had questions.
Liam Hargreaves
NAB offered us a great fixed-rate package for our investment loan. The offset account works really well with the product, and we’ve already seen the benefits. Their online banking tools also make managing repayments very easy.
Mira Jovanovic
As first home buyers, we were a bit overwhelmed, but NAB made the process simple. Their team walked us through every step and explained everything in a way that made sense. We felt supported from start to finish.
Daniel Forsyth
We recently refinanced our mortgage through NAB and had a great experience. The process was smooth, the rate was competitive, and the loan officer we dealt with was professional and patient. Everything settled right on time—very happy customers.
Samantha Doyle
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Types of NAB Home Loans
NAB offers a wide suite of home loan options to suit a variety of needs:
Base Variable Rate Home Loan
- Lower variable interest rates
- Redraw facility available
- No offset account
- Great for cost-conscious borrowers who don’t need all the extras
Choice Package Home Loan
- Available on both fixed and variable loans
- Up to 10 offset accounts
- Discounted rates and fee waivers
- $395 annual package fee
- Best for borrowers wanting full flexibility and banking integration
Fixed Rate Home Loan
- Lock in rates for 1–5 years
- Split loan option available
- Extra repayments allowed (up to $20,000 during fixed term)
- Redraw not available during fixed term
No LMI Home Loans
- Borrow up to 95% LVR with NO LMI required
- Doctors, lawyers, accountants and veterinarians are among those who can waive LMI with a low deposit
- Check this article for a full list of eligible professionals who can avoid LMI
Investor Home Loans
- Full access to fixed and variable options
- Interest-only or Principal & Interest available
- Offset and redraw features available
- Competitive investor rates with discount packages
Refinancing Loans
- Quick refinance process
- Cashback offers may be available (promotional)
- Digital and in-branch support throughout the process
NAB Interest Rates & Fees
NAB’s rates are competitive, especially when bundled under the Choice Package:
- Choice Package: $395 annual fee includes offset, rate discounts, and fee waivers
- Offset Accounts: Up to 10 linked accounts included with packaged variable loans
- Application & Ongoing Fees: Generally waived under package loans
- Comparison Rates: Slightly higher than online lenders but offset by features and service
NAB's rates tend to be mid-range among the big four but are considered good value when bundled with everyday banking and support.
For the latest NAB interest rates and fees for your personal circumstances, speak to a mortgage broker for FREE guidance. They can also help you compare NAB's home loans with over 70+ other banks and lenders to ensure you are getting the best deal.
Key Features of NAB Home Loans
Here’s what sets NAB apart from smaller and online lenders:
- Multiple Offset Accounts: Up to 10 per loan with Choice Package
- Redraw Facility: On all eligible variable rate loans
- Split Loan Options: Combine fixed and variable for flexibility
- Strong Digital Tools: Excellent mobile app, budgeting tools, and online redraw
- Branch Access Nationwide: In-person support for those who prefer face-to-face service
- Loan Portability: Transfer your loan to a new property without reapplying
- Pre-approval Online: Apply in minutes for conditional approval
Pros & Cons of NAB Home Loans
Pros:
✅ Trusted big four bank with strong customer support
✅ Broad product range for first home buyers, investors, and refinancers
✅ Great digital banking and mobile app features
✅ Offset accounts and redraw facilities available
✅ Bundled discounts with Choice Package
Cons:
❌ Rates may be higher than non-bank or digital-only lenders
❌ Approval process is more conservative than flexible or alt-doc lenders
❌ Limited options for borrowers with credit impairments or non-standard income
Is NAB a Good Lender?
NAB is a solid choice for borrowers looking for a trustworthy major bank with flexible loan products, strong service, and helpful features like multiple offsets and digital banking tools.
NAB is best for:
- First home buyers who want in-person support and access to government schemes
- Investors wanting loan splitting, offset accounts, and interest-only options
- Refinancers looking to bundle banking and mortgage under one provider
- Borrowers who value strong digital tools and nationwide support
If you're looking for the lowest possible rate or need alt-doc lending, a non-bank may be a better fit. But for full-service banking and broad loan options, NAB delivers strong value.
How to Apply for a NAB Home Loan
You can apply:
- Directly via the NAB website
- Through a mortgage broker free of charge
- In person at any NAB branch
Documents typically required:
- Valid ID and proof of residency
- Income documentation (payslips, tax returns)
- Expense and liability breakdown
- Deposit or equity documentation
- Contract of sale or refinance information
Application process:
- Pre-approval available online or via branch
- Full approval typically takes 5–10 business days
- Dedicated home lending specialists or broker support available
- Cashback offers may be applicable for eligible refinances
Need Help Comparing NAB to Other Lenders?
Let Eden Emerald Mortgages help you compare NAB’s home loans with over 70+ other lenders. Whether you're buying, refinancing, or investing, we’ll help you secure a competitive rate and structure that works for your financial goals.
Our services are 100% free for you, (we are paid a commission by the lender), so there is no downside to working with us.
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Get Your Mortgage Approved
To get started on your journey of securing a home loan, fill in the form below, and an experienced mortgage broker will contact you about your personal situation. You can also call us directly on (02) 9188 9398.
